COMPUTER IT TECHNOLOGY COURSE

IT-020-3:2013-C03: Computer System Repair

C03: COMPUTER SYSTEM REPAIR

WORK ACTIVITIES
The person who is competent in this competency unit shall be able to diagnose computer problem, conduct remote assistance, carry out troubleshooting, repair computer part and restore software, applications, data and configurations restored in accordance with company procedure and manufacturer manual. Upon completion of this competency unit, trainees will be able to: –

• Assess computer repair job order / change request
• Carry out online computer trouble shooting
• Perform on-site computer repair
• Prepare computer status report