Unit 401 Maintain ICT equipment and systems 2

The ability to maintain ICT equipment and systems is a valuable skill in the IT support industry. This unit will enable candidates to identify and fix problems with ICT equipment. Candidates will develop theoretical and practical knowledge of identifying failures of ICT equipment, and applying corrective and preventative maintenance. It will also guide candidates in identifying hazards associated with ICT equipment and in establishing a safe working environment.

Learning outcomes
There are three outcomes to this unit. The candidate will be able to:
• Identify hazards associated with ICT equipment and reduce risks to systems and personnel
• Identify failures in ICT equipment and apply appropriate fixes
• Apply preventative maintenance to ICT systems